Organisation design
Identifying design criteria for the future organisation and designing an optimal organisation that meets strategic needs.
What we find:
- organisation design often starts with the sponsor drawing the final solution as an org chart without a full understanding of the impact
- teams often fail to realise their potential if they are no more than a group of people working together
- changes to organisation design are often made based on political rationale and not business benefit
- the customer of the new organisation is rarely involved in the design
- performance and reward management at an individual level are often not linked to business KPIs
Our approach:
- start with the design criteria and not the end structure
- work with the client to design an organisation that fits best with the business strategy and objectives
- engage with all stakeholders to design the appropriate organisation
- design the organisation to be scalable by understanding the future organisation evolution
- ensure performance management processes support the desired behaviour
Benefits delivered:
- a jointly developed model with cross functional buy-in
- a full audit trail of all design decisions to support ongoing operations
- an organisation structure aligned to the business need
- improved individual and team working, with clear roles and structure
- the right decisions being made by the right people, armed with the right information
Recent Successes
worked with a global retail bank to design a new competency centre to work across the business and IT
supported Vodafone in the design and development of their new Information Management Organisation
helped a major UK government department understand the optimum design for their finance function, based on new working practices
