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Optimisation: Delivering Transaction Service Level Assurance
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Optimisation: Delivering Transaction Service Level Assurance
Businesses are becoming concerned that their IT departments are failing to provide an acceptable level of service. As business processes traverse multiple tiers of any infrastructure, they are subsequently difficult to track and monitor.
As most IT infrastructures have grown organically, IT departments are finding it increasingly difficult to manage application performance and to cope with system availability problems. Aligning IT with the business is a stated goal for the IT Director, but most of their time is spent on reacting to problems and 'keeping the lights on'.
Agile Optimisation enables you to optimise the use of your infrastructure. This will ensure:
- Your highest priority transactions are appropriately scheduled to meet your demanding SLAs.
- You optimise the existing infrastructure that you already have.
- You defer further capital expenditure.
- You can account for, and hence cost, every business level transaction.
Agile Optimisation does this by first giving you visibility of the effect of business level transactions throughout your infrastructure and then by enabling you to apply priorities that allocate resource accordingly.
What we do
Detica helps our clients do the following:
- Discover: Automatically track and monitor transactions where visibility of operation within multiple tiers was previously hidden.
- Measure: Show IT resource utilisation against SLAs and assist in capacity planning and load balancing.
- Allocate: Allow for dynamic provisioning of IT resources and automatic alerting and 'self-healing' to smooth workload peaks.
- Prioritise: Align IT resources with business value, and allow for effective transaction-based costing.
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